User Device Mapping

Admins decide which devices and gateways each User looks after. A User sees and manages only the devices assigned to them, plus any they add themselves.

Who can do this: Admin

Steps

1. Open User Device Mapping in the sidebar.
2. On the left, pick a User. Use the search box, or type a number to find Users with that many devices mapped.
3. The right side shows two lists:
   • Mapped Resources: devices and gateways this User has now.
   • Unassigned Resources: devices and gateways no User has yet.
4. Tick a device in Unassigned Resources to give it to this User. Untick a device in Mapped Resources to take it away. Use Search device by name or ID to find one.
5. Click Confirm Changes.

A message confirms how many resources were mapped and unmapped.

Good to know

• Each device or gateway belongs to one User at a time. To move it, unmap it from the first User, then map it to the second.
• Mapping a gateway gives the User all of its child devices.
• Viewers invited by that User see the newly mapped devices too.
• Admins always see every device, whoever it's mapped to.